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October 31, 2020
how to pay kenya power bill

How To Pay Kenya Power Bill (Step-By-Step Guide In 2020)

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In this guide, I will show you how to pay Kenya Power bill in 2020.

To get right to the point, there are two types of Kenya Power users:

  1. Prepaid
  2. Posts paid

Let’s discuss each first because they do not pay Kenya power bill using the same methods.

Prepaid Kenya Power Users

As a prepaid user, you pay your bills in advance. To do this, Kenya Power has introduced the ‘tokens’ system.

Remember how you recharge your mobile phone with airtime?

Well, Kenya Power has the same system, but instead of recharging the phone, you are using a prepaid meter box.

What is Prepaid Kenya Power meter?

It is a type of meter with a customer interface unit that has a screen resembling that of a mobile phone. It allows you to manage power consumption the same way you control airtime on your mobile phone.

And without the ‘credit’ recharge on the power meter, you don’t have any electricity (hence the word prepaid). This also means that when you exhaust the recharge, you lose power, until you recharge again.

Works exactly like recharging credit on your phone. Without credit, you cannot make calls or text.

With that said, you now know that you need some sort of ‘credit card’ to get the power.

The question is, where do you get it? Is it sold in the shops?

Well, you actually need the ‘credit’ (commonly known as token number) to use a prepaid power meter. But they are not sold anywhere. You have to buy it through MPESA.

How to buy Kenya Power Tokens through MPESA

Things you need for this process to be successful:

  • Power meter number
  • Some money in your MPESA account, at least KES 100
  • Kenya Power Prepaid PayBill number which is  888880

Armed with this information, follow these steps to buy tokens through MPESA.

  1. Locate the Safaricom SIM Tool Kit, select the M-PESA menu, then click on Lipa Na M-PESA
  2. Next click on Pay Bill
  3. Select Enter Business no., Enter KP’s Lipa Na M-PESA Prepaid PayBill Number 888880 and click “OK”
  4. Select “Enter Account no.“, Enter your KPLC Prepaid Meter Number (e.g. 123 xxxx xxxx x) press “OK”
  5. “Enter Amount“, between KSh100 and 35,000 and press “OK”
  6. Enter your M-PESA PIN and press “OK”
  7. Double-check the details and press “OK”
  8. M-PESA HAKIKISHA, You will get a notification with the intended recipient’s name for example: “Pay Kenya Power KSh 4,000.00 for Account 0100 xxxx xxxx x Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
  9. Wait for a confirmation SMS from M-PESA.
  10.  Then KPLC will then generate a prepaid token number valid for your meter and send through SMS.
How To Pay Kenya Power Bill

That is how to pay KPLC prepaid using MPESA. BUT what if you aren’t using the Safaricom line?

How to Buy Kenya Power (KPLC) Prepaid Tokens using Equitel

  1. Select Eazzy Pay from your Equitel menu
  2. Select Pay Bill from Eazzy Pay.
  3. Choose the bank account number to pay from e.g.0123456789102
  4. Select business number – KPLC Tokens
  5. Enter your KPLC Prepaid Meter Number (e.g. 37168917674) press OK
  6. Enter the amount you wish to pay which should be between Shs. 100 and Shs.500, 000.
  7. Enter your Equitel PIN and press OK
  8. Confirm that all details are correct by pressing 1 OK
  9. You will receive a text confirmation of the transaction from Equity bank.
    KPLC will then generate a prepaid token valid for your meter and send via SMS.1

The second type of Kenya Power users is:

Post Paid Kenya Power Users

Unlike prepaid users, post-pay users pay Kenya Power bill every month. They do not have the prepaid power meter, and thus only settle their bills every month.

Also, they do not need any token number and only wait for their electricity bill from Kenya Power.

How is the bill generated?

Well, the power consumption is recorded by the electricity meter. Then every month, a Kenya Power employee visits to read the meter and update that month’s electricity bill.

After that, you will receive your bill through an SMS.

Once you have the bill, follow these steps to pay.

How to pay postpaid Kenya Power bill through MPESA

This process works exactly like paying for a prepaid bill. The only difference is the Paybill and account number.

  1. Select “Pay Bill” from the M-Pesa menu.
  2. Enter the Kenya Power business number 888 888.
  3. Enter your new Kenya Power account number e.g. 123456.
  4. Enter the amount you wish to pay which should be between Shs. 100 And Shs.35, 000
  5. Enter your M-PESA PIN.
  6. Confirm that all details are correct.
  7. You will receive a confirmation of the transaction via SMS.

Paying your Kenya Power Bill with Equitel

  1. Select Eazzy Pay from your Equitel menu
  2. Select Pay Bill from Eazzy Pay.
  3. Choose the bank account number to pay from e.g.0123456789102
  4. Select business number – KPLC Bills (Post Paid)
  5. Enter your new Kenya Power meter number e.g. 2831172 or 3436980.
  6. Enter the amount you wish to pay which should be between Shs.100 and Shs.500, 000.
  7. Enter your Equitel PIN and press OK
  8. Confirm that all details are correct by pressing 1 OK.
  9. You will receive a text confirmation of the transaction from Equity bank.

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